Tag Archives: marketing psychology

The Number 1 Valentine Business Mistake

Valentine Business 2013 Ross Kingsland

“What can you do to make people love your business a bit more?

This was the beginning of a terrible blog written by a “business consultant” who I will not embarass by naming them. The blog entry proceeded to describe many different ways and tactics for making people fall in love with their business.

I HAD to reply.

If nothing else, incase any poor guided person actually believed what had be written as sound business advice.

“If you are serious, it helps to change your perspective.

Fall in love with your clients first.

When was the last time you met someone special in your life and said to yourself – how am I going to make them love me?

If you use that approach the results will be the same in your personal life as in business – short lived and unfulfilling.

If you want to be loved – give first. Unconditionally. Do not expect anything in return. Do not do it to receive something in return.

That by definition is a transaction and will always be measured. If you do not meet that measurement the “relationship” is over.”

Make someone love you?

You can’t “make” someone do anything! Let alone fall in love with you.

Sadly many marketers and business owners are too quick to fall in love with their product, their business or brand.

Client don’t care about that. Why would they?

Instead be curous, Be interested in them, Love them

……and they will love you back.

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LinkedIn’s Top % Award – What It Really Says About You

seal_in

Love it or hate it, this is a clever little bit of marketing that has divided LinkedIn members.

With LinkedIn now with 200 million profiles – notice that I didn’t say users – LinkedIn decided to reward their most active subscribers with a formal badge of honour.

Look at me! Oh wait hang on a second….

Let’s quickly do some sums here though to understand what it actually means. I have seen several subscribers proudly displaying their “I’ve in the top 10% of LinkedIn” so I thought it was worth breaking down what this actually is.

20% of 200 million = 40 million received these “awards”

10% of 200 million = 20 million received these “awards”

5% of 200 million = 10 million received these “awards”

1% of 200 million = 2 million received these “awards”

To give this a little perspective on this:

20 million people live in New York, California, Chicago, Houston, Philadelphia, Phoenix, San Antonio and Dallas……combined.

Or

40 million people is the total population of Argentina

Here Come The “how to be as successful as me on LinkedIn” Services

So why have so many people posted this accomplishment? This has routes in our deeper psychology and self image. We all want to be respected and acknowledged for our contribution and without LinkedIn naming publicly the most viewed profiles they have given their subscribers to do the job for them.

This makes the top percenters feel somewhat exclusive – part of an elite on LinkedIn. It can also have the effect of those who did not receive an award a sense of desire to achieve this badge of honour.

As with all awards it often presents more questions than it answers. For which there is always a market. I expect that there are already some savy social marketers who have started work on their new product “how to be a 5%er on LinkedIn”.

Social proof

And this is why social media will continue to grow. One of our natural mentalities is that of belonging to a pack. In the psychology of influencing social proof is one of the most effective forms of influencing someone – “how many twitter followers do you have?”, “how many LinkedIn connections do you have?” etc. We are hard wired to believe to go with the majority. Social proof isn’t just psychology – it’s biology.

Without getting too scientific our brains evolved over millions of years – developing our use of social proof. It is only in the last few thousand years that the prefrontal cortex developed to provide rational, cognitive thought. And those who say “I’m not swayed by what everyone else does” is engaging this part of their brain.

There are other aspects of influencing psychology that this campaign develops upon very well. But these will have to wait for another time.

Finally consider this:

I was reminded this from a friend high up in the entertainment industry: “Don’t believe your own hype”. Be proud of your accomplishments, your achievements, your contributions and your successes. But be proud of the right ones for the right reasons.

Why Is Your Content Marketing Not Working?

Content is King Bill Gates Ross Kingsland

Content Marketing is consistently poor.

There are many discussions over what good content actually is, however most of it is unfocused, psychologically unsound and poorly executed.

So where is successful content marketing implemented and demonstrated? Rarely is it in large organisations. And they are not to blame for this. It is endemic. Content Marketing in the digital age has only just begun to be exploited. And most senior marketing managers have no experience of it.

But there are those of us out there who not only understand psychology and internet behaviour patterns but use them to our advantage to make content meaningful.

If you take one thing away from my post please let it be this.

All content marketing starts with this mindset: “You can have everything you want, if you help everyone else get everything they want

…….and I dont mean discounts for your “loyal” subscribers.

For a quick start on content marketing – get someone who is an expert on psychology. And I don’t just mean that they have read a book or two. Or partner up with someone who is.

The Content Marketing train is already pulling out of the station – don’t be left behind